Refund and Returns Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase, and we understand that sometimes things may not work out as plan. This Return and Exchange Policy outlines our policy for returns and exchanges of products purchased on our website.

Eligibility

We accept returns and exchanges for only products that are damaged / incorrect, purchased on our website within 14 days of delivery, except for the following items: final sale items, opened items, customized items, or items in which the customer has been informed beforehand that they cannot be returned.

Condition of the Product

Products returned or exchanged must be in their original packaging and in new, unused condition. We reserve the right to refuse returns or exchanges of items that are not in their original condition.

Return Shipping Costs

The customer is responsible for the shipping costs associated with returning the product unless the product was damaged or received incorrectly. In case of damaged or incorrect products, we will cover the return shipping costs.

Refunds

Once we receive the returned item, we will inspect it to ensure that it is in its original condition. If it meets our return requirements, we will initiate a refund to your original method of payment within 7 days.

Exchanges

If you wish to exchange a product for a different size, color, or style, please contact us to confirm the availability of the desired item. We will hold the item for you while we receive the original item back. Once we have received the original item, we will ship the new item to you. Shipping costs for exchanges will be the responsibility of the customer.

Cancellations

If you wish to cancel your order, please contact us within 24 hours of placing your order. If your order has already shipped, you will be responsible for the shipping costs associated with returning the product.

Damaged Products

If you receive a damaged product, please contact us within 48 hours of receiving the product. We will work with you to resolve the issue and provide a replacement or refund.

Contact Us

If you have any questions or concerns about our return and exchange policy, please contact us at aleen7150@gmail.com.

By placing an order on our website, you agree to these return and exchange policies. We reserve the right to modify these policies at any time without prior notice.